Speech pathology practices are in high demand and under-staffed. Every minute your SPs spend on admin — intake paperwork, waitlist management, NDIS reporting — is a minute they're not with a client. Here's how practices are getting that time back.
110-person waitlist. New enquiries called, got added to a spreadsheet, then heard nothing for 4–6 weeks. 28% of waitlisted families cancelled or went elsewhere before reaching the top.
AI receptionist responds to new enquiries within minutes, conducts a brief intake assessment, adds to the waitlist with priority scoring, and sends biweekly "you haven't been forgotten" updates. SPs receive structured intake summaries.
"Families on a waitlist need to know they haven't been forgotten. The automated updates take 45 minutes to set up and they've saved us 22 clients per month who would have dropped off."— Claire Stanton, Practice Manager
NDIS onboarding taking 3–4 weeks. Service agreement back and forth, functional capacity assessment scheduling, plan manager contact. Participants were losing funding windows. SPs spending 90 minutes per new NDIS client on paperwork.
Automated NDIS onboarding workflow: service agreement PDF sent within 1 hour. Plan manager contacted within 24 hours. Functional capacity assessment booked within 48 hours. Service booking submitted within 72 hours of enquiry. All follow-up automated until the first session.
"NDIS participants have funding that expires. Every week we delayed onboarding was a week of unused funding. Five-day onboarding changed everything."— Dr. Mia Pearson, Director
How many NDIS participants are losing funding because your onboarding is slow? Let's map out a faster process.
Book a Free Call →GPs and paediatric specialists referring informally — email or phone, then waiting for a response. Some referrers stopped using the practice because intake was too slow. No clinical outcome reports going back to referrers.
Online referral portal for GPs: submit patient details, concern, and urgency via a 4-field form. Receive booking confirmation within 2 hours and progress updates at 4, 8, and 12 weeks. Post-discharge outcome summary sent automatically to the referring clinician.
"GPs want to know their patients are being looked after. Sending them outcome reports made us the practice they call first."— Jessica Torres, Principal SP
Let's build you an AI system that keeps your waitlist engaged, speeds up NDIS onboarding, and brings in more GP referrals — so your SPs can focus on the sessions that matter. Most practices are live in under two weeks.